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Açık Erişim@BUU
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Bursa Uludağ Üniversitesi Tezleri / Bursa Uludag University Thesis
Sosyal Bilimler Enstitüsü / Institute of Social Sciences
Sosyal Bilimler Doktora Tezleri / PhD Dissertations
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Issue Date
Title
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2022-11-23
Hava yolu yolcu taşımacılığı hizmet kalitesinin müşteri tatmini ve ağızdan ağıza iletişim üzerindeki etkisi: COVID-19 pandemi döneminde bir araştırma
Özdemir, Erkan
;
Avgan, Sıla
;
Bursa Uludağ Üniversitesi/Sosyal Bilimler Enstitüsü/İşletme Anabilim Dalı/Üretim Yönetimi ve Pazarlama Bilim Dalı.
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0000-0003-2093-8074
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Airline
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Airline passenger transport
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Ağızdan ağıza iletişim
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COVID-19 pandemic
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Hava yolu
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Hava yolu yolcu taşımacılığı
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2022
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