1. Açık Erişim@BUU
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Bu öğeden alıntı yapmak, öğeye bağlanmak için bu tanımlayıcıyı kullanınız: http://hdl.handle.net/11452/28871
Başlık: The use of twitter by mayors in Turkey: Tweets for better public services?
Yazarlar: Karkın, Naci
Uludağ Üniversitesi/İktisadi ve İdari Bilimler Fakültesi/Kamu Yönetimi Bölümü.
0000-0002-0321-1212
0000-0002-0321-1212
Sobacı, Mehmet Zahid
O-8278-2019
G-1440-2018
55921355700
Anahtar kelimeler: Information science & library science
Twitter
Social media
Turkish mayors
Municipality
Better public service
Social media use
E-government
Participation
Coproduction
Yayın Tarihi: Eki-2013
Yayıncı: Elsevier
Atıf: Sobacı, M. Z. ve Karkın, N. (2013). "The use of twitter by mayors in Turkey: Tweets for better public services?". Government Information Quarterly, 30(4), Special Issue, 417-425.
Özet: This article aims to provide an overall picture of the use of Twitter as a significant social media tool by mayors in Turkey and to investigate, using content analysis and tweet categorization, whether Twitter is used by mayors in Turkey to offer better public services. Thus, this study focuses on the impact of Twitter in Turkey on transparent, participatory and citizen-oriented local public services. Our analysis has revealed that mayors in Turkey use Twitter especially to share information, send personal messages and share their location and activities. The use of Twitter for transparent, participatory and citizen-oriented public service delivery is not common among mayors. Twitter is adopted and used by mayors mostly for the purposes of self-promotion and political marketing in Turkey. (C) 2013 Elsevier Inc. All rights reserved.
URI: https://doi.org/10.1016/j.giq.2013.05.014
https://www.sciencedirect.com/science/article/pii/S0740624X13000750
http://hdl.handle.net/11452/28871
ISSN: 0740-624X
1872-9517
Koleksiyonlarda Görünür:Scopus
Web of Science

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